PRIVACY POLICIES

UPDATED: OCTOBER 5, 2026

1. INTRODUCTION

Welcome to Casino Tears ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website located at https://www.casinotears.vegas and purchase products from us.

We operate this Site using the Squarespace platform. To learn more about how Squarespace handles user data, please see their privacy policy: https://www.squarespace.com/privacy/. By accessing or using our Site, you agree to the terms of this Privacy Policy.

Embedded Content From Other Websites: Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2. INFORMATION WE COLLECT

We collect the following types of personal information:

Identifiers:

  • Name (as written on your payment method)

  • Email address

  • Phone number (optional)

Commercial Information:

  • Purchase history

  • Order details

  • Transaction records

Payment and Transaction Data:

  • Billing address

  • Shipping address

  • Payment card information (processed securely via Stripe)

Technical Data: We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity

  • IP address

  • Browser type

  • Device information

  • Cookies and similar tracking technologies

  • Web pages you visited prior to coming to this website

  • Details about your use of this website, including: Clicks, internal links, pages visited, scrolling, searches, timestamps

How We Collect Information:

  • Directly from you: When you place an order, create an account, send us an email, or subscribe to communications

  • Automatically: Through cookies and tracking technologies when you browse our Site

  • From third parties: Payment processors (Stripe), shipping partners (Shipping Easy), and analytics providers (Google)

3. PRODUCT REVIEWS

We allow customers to leave reviews for products they have purchased. When you submit a product review, we collect and use the following information:

  • Your name (which may be displayed publicly alongside your review)

  • Your email address (kept private, not displayed publicly)

  • The review text and any star rating you provide

  • Purchase verification data (to confirm you purchased the item being reviewed)

Public Display:

  • Reviews are published on our Site and may be visible to all visitors

  • Your name will typically be displayed with the review (unless you choose to remain anonymous)

  • We may display the products you reviewed to provide context for other customers

Verification:

  • We verify that you purchased the product before approving reviews to maintain authenticity

  • This verification process uses your order history but does not display purchase details publicly

Review Management:

  • You may request to edit or delete your review by contacting us at privacy@casinotears.vegas

  • We reserve the right to remove reviews that violate our content guidelines (spam, inappropriate language, false information)

  • Reviews may be retained indefinitely as part of our customer feedback archive unless you request deletion

Third-Party Sharing:

  • Reviews may be displayed on third-party platforms if you choose to enable social sharing features

  • We do not sell review data to third parties

  • Media: You are not permitted to upload images to the website; however, if this changes in the future, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. HOW WE USE YOUR INFORMATION

We use your personal information for the following business purposes:

  • Order fulfillment:Processing payments, shipping products, sending order confirmations

  • Communication: Sending transactional emails (order updates, shipping notifications)

  • Marketing: Sending promotional emails (with your consent via Squarespace Email Marketing)

  • Analytics: Understanding Site usage through Google Analytics, Google Search Console, and related services

  • Security: Detecting and preventing fraud or security incidents

  • Legal compliance: Meeting regulatory obligations

We do not sell, rent, or lease personal data. However see below regarding third parties used by this site.

5. THIRD-PARTY SERVICE PROVIDERS

We use a variety of third parties to host this website and process your orders. By using our website, you consent to the privacy policies of these third parties. We share your information with the following service providers who help us operate our business:

  • Squarespace: Provides Site hosting, payment processing, and email marketing functionality. All personal information necessary to fulfill orders and communicate is processed through their platform. SQUARESPACE PRIVACY POLICY: https://www.squarespace.com/privacy/

  • Stripe: Processes credit card and payment transactions. We transmit payment card information and billing address data securely to Stripe for authorization and completion of purchases. STRIPE PRIVACY POLICY: https://stripe.com/gb/privacy

  • Shipping Easy: Handles order fulfillment and shipping logistics. We transmit your name, shipping address, and order details to Shipping Easy to deliver your purchases. Shipping easy privacy policy: https://www.shipstationglobal.com/privacy-policy/

  • Printify: Some orders (i.e., mugs) on this site may be processed by Printify. Printify may received your name, address, and order details you submit to process your order. Printify Privacy Policy: https://printify.com/privacy-policy/

  • Google Places API: Used during checkout to autocomplete addresses. The text you type is temporarily sent to Google for suggestions. No payment or personal identification data is shared. You may disable address autocomplete by manually typing your full address without selecting suggestions. For details, see Google's Privacy Policy: https://www.google.com/policies/privacy/

  • Google Analytics (if activated): Analyzes website traffic and visitor behavior. Information collected includes IP address, browsing behavior, and device data. Google Privacy Policy: https://policies.google.com/privacy

  • Google Search Console (if activated): Monitors Site performance and search visibility. Data includes search query information and Site usage statistics. Google Privacy Policy: https://policies.google.com/privacy

  • Casino Tears customer service line (229) 667-3836: Our telecommunications service provider has access to a unique and highly-regulated form of personal information - Customer Proprietary Network Information, or “CPNI.” CPNI collects information generated in connection with telecommunications services. It includes call logs/details. CPNI does not include customers’ names, addresses, or phone numbers. Our telecommunications service provider protects this information with care under their general privacy and security practices. Our telecommunications service provider can disclose customer information in their CPNI for legal or regulatory reasons, including in response to subpoenas and court orders. CPNI data may also be used by our telecommunications service provider to investigate fraud and to prevent violation of terms of service and/or unlawful use of their network and services. Their Privacy Policy: https://www.numberbarn.com/privacy

These third parties are contractually obligated to protect your personal information and use it only for the purposes specified. We do not authorize them to use or disclose the information for their own marketing purposes.

6. COOKIE CONSENT AND TRACKING

Our Site uses cookies and similar technologies. Upon visiting, you will see a consent prompt with the following options:

  • "Accept all": Agrees to our use of cookies for browsing experience enhancement, security, analytics, and customization.

  • "Decline all": Opt out of non-essential cookies.

For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses: https://www.squarespace.com/cookie-policy/. These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Checkout Address Autocomplete: During checkout, we use Google Places API to autocomplete addresses. Text you type is temporarily sent to Google for suggestions. No payment or personal identification data is shared. You may disable address autocomplete by manually typing your full address without selecting suggestions. For details see Google's Privacy Policy: https://www.google.com/policies/privacy/.

Google Analytics: helpS us with marketing campaigns. Their privacy policy is here: https://policies.google.com/technologies/partner-sites

Managing Cookie Preferences: You can manage your cookie preferences through our cookie consent banner at any time. You may also control cookies through your browser settings, though this may affect Site functionality.

7. CALIFORNIA CONSUMER RIGHTS (CCPA/CPRA COMPLIANCE)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Your Rights:

  • Right to Know what personal information we collect, use, disclose, or share

  • Right to Delete personal information

  • Right to Correct inaccurate information

  • Right to Opt-Out of sale or sharing

  • Right to Limit Use of Sensitive Information (if applicable)

  • Right to Data Portability

Do Not Sell or Share My Personal Information: We do not sell personal information as defined by the CCPA/CPRA. You may opt out of non-essential cookies by selecting "Decline all" on our cookie consent banner.

You can request to receive a file of the personal data Casino Tears Podcast Official Store holds about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., if you make a purchase, we may need to keep your information for administrative purposes). We cannot request personal data from our third parties we use to operate this site. You must make those requests on your own behalf from the respective sites.

Exercising Your Rights: To submit a request, please contact us at: privacy@casinotears.vegas. We will verify your identity before responding to requests. You may designate an authorized agent to submit requests on your behalf. We typically respond within 45 days of receiving a verifiable consumer request. We do not charge a fee to process your request unless it is excessive or repetitive. You may request deletion of non-required data at any time by contacting privacy@casinotears.vegas. Note that tax-mandated records cannot be deleted before statutory periods expire.

Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, including denying goods or charging different prices.

8. CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.

9. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce agreements. Typically, we retain order information for 7 years to comply with tax and accounting regulations. After applicable retention periods expire, we will securely delete or anonymize your data. Product reviews may be retained indefinitely as part of our customer feedback archive unless you request deletion. Account data (if created) is retained as long as your account is active + 1 year for the purposes of membership and support continuity.

Why We Retain This Data:

By law, we must keep transaction records for federal tax purposes. Additionally, retention enables us to:

  • Administer our website;

  • Audit;

  • Comply with consumer protection regulations;

  • Comply with our legal or regulatory obligations;

  • Establish, exercise or defend legal claims;

  • Process returns, exchanges, and warranties;

  • Provide order confirmation and shipping tracking;

  • Receive and process financial transactions;

  • Resolve payment disputes and protect against fraud; and,

  • Respond to any communications, queries or requests for information or services from you, howsoever received

10. DATA SECURITY

We implement reasonable security measures to protect your personal information, including:

  • Secure socket layer (SSL) encryption for data transmission

  • PCI-compliant payment processing via Stripe

  • Regular security assessments of our systems

However, no internet transmission is ever 100% secure, and we cannot guarantee absolute security.

11. INTERNATIONAL TRANSFERS

Your personal information may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this Site and updating the "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the new policy.

13. CONTACT INFORMATION

For questions about this Privacy Policy or our data practices, please contact us:

Contact Us: info@casinotears.vegas

Business Name: Casino Tears

Physical Address: 3722 S Las Vegas Blvd. #3106E Las Vegas NV 89158

Privacy Email: privacy@casinotears.vegas

Phone: (229) 667-3836

For CCPA-specific requests, you may also reach out through the channels listed in Section 6.